Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Control Panel you’ll find a comprehensive Help Center section featuring various articles and commonly asked questions. They are contributed by our support team of skillful techs. Just type in your question and our clever software will provide you with the most appropriate answer.

  • Top quality support service

  • Instructional Video Clips

  • If you’d like to watch how a task is fulfilled or how a problem is resolved, instead of just reading about it, then check out our selection of step–by–step video tutorials. They cover lots of different issues and will help you swiftly understand how to work with our Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24x7x365 customer service and a sixty–minute ticket response guarantee. Our professional technical support engineers will be at your disposal 24–7–365 to attend to your queries and to take care of any issue that you could possibly stumble upon. Simply open a support ticket from the Help Center and we will reply to you extremely quickly.