1 hour ticket response
We are committed to providing a fast and appropriate response to every client support ticket sent by a client. Our proficient support team representatives will review your question and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all tickets. In reality, the average client support ticket response time has proved to be twenty minutes.
A First–Rate Client Support Service
Each member of our help desk support team has several years of experience in the Linux shared website hosting packages arena and the majority of them have been with us for at least five years. They are all prepared to answer all your inquiries in the most efficient manner possible.
An Easy–to–Browse Help Section
Included in the Control Panel is an intuitive Help section, which features different sources of information. You can search through a routinely updated knowledge base offering web hosting account administration articles and website management articles, check the step–by–step video tutorials or browse the F.A.Q. archive.
